Welcome to SwissVaurens. By accessing our website or placing an order, you agree to the terms outlined below. Please read them carefully to ensure a smooth shopping experience.
Company Information
SwissVaurens operates as a solo proprietorship based in India.
For any queries or support, you can reach us at
swissvauren@gmail.com.
Eligibility
Our website and products are intended for users aged 12 and above.
By using the site, you confirm that all information you provide is accurate and complete.
Products
We sell watches and related accessories.
Product colors or details may vary slightly due to screen differences, but we ensure the quality remains consistent with what is shown.
Orders and Payments
We accept COD, UPI, debit/credit cards, and other standard online payment options.
After placing an order, you will receive a confirmation message via email or SMS.
Order Cancellation
Cancellations are allowed only before the order has been shipped.
Once the package is dispatched, cancellation requests cannot be processed.
Shipping
We deliver exclusively within India.
Most orders arrive within a week, depending on your location.
Delivery timelines may vary due to courier delays, holidays, or other external factors.
Returns and Exchanges
Refunds are not offered at this time.
Exchanges are available under the following conditions:
- A wrong product was delivered, or
- The product arrived damaged or broken
- A clear unboxing video is provided showing the issue from the beginning
Exchange requests must be submitted within 7 days of delivery.
Warranty
SwissVaurens products do not include warranty unless specifically stated on a product page.
Pricing and Availability
All prices are subject to change without prior notice.
Product availability may vary during order processing.
Liability
SwissVaurens is not responsible for:
- Delivery delays caused by courier services
- Issues resulting from incorrect addresses provided by the customer
- Damages that occur after successful delivery
Intellectual Property
All images, text, graphics, and branding on this site are owned by SwissVaurens.
Unauthorized copying, distribution, or reuse is not permitted.
Updates to Terms
SwissVaurens may revise these Terms & Conditions at any time. Continued use of the website indicates acceptance of any updates.